This section is packed full of our latest opinions, insights and news.
We would love you to join the conversation.
We would love you to join the conversation.
By iBe TSE News
27 January (London): iBe has added Derek Saunders to its UK-based Partner team. Saunders brings in-depth risk and finance advisory experience to the pan European financial services consultancy, having previously worked for more than two decades in senior positions for HSBC globally. In his new role, Derek will be responsible for building out the firm’s Risk and Finance Transformation capabilities with a specific focus on Capital Optimisation and Credit Portfolio Management.
Derek has significant practical and commercial experience across the financial services industry. He has a track record working with the world’s leading banks and spent more than two decades in a variety of senior roles for HSBC both nationally and internationally. More recently, Derek has been executing contracts for banks across the market focusing on Capital Management and CPM Strategic Advisory.
Derek has worked in Risk Management, Credit Audit, Distressed Debt Workouts, Financing and Risk Advisory (Debt & Equity), Capital Management and a variety of acquisition related overseas postings. He is best known in the market for having proposed, built and led the Credit Portfolio Management franchise for Global Banking and Markets at HSBC. He was the Global Head of Portfolio Management for 10 years, supporting deal origination, portfolio composition, and risk distribution for Global Banking.
Derek was Chairman and Board member of the IACPM (International Association of Credit Portfolio Management), comprising more than 100 banks globally specialising in the delivery of CPM. Derek won Risk Magazine’s Credit Portfolio Manager of the Year in 2011 and again in 2014.
Remarking on his new role with iBe, Derek commented: “I am delighted to be joining the team at a time that coincides with its growing reputation in the financial services consulting market across Europe. My track record and experience fits in well with the company’s success in payments, banking and capital markets. With our enhanced capabilities in Capital Optimisation and Credit Portfolio Management, we will be able to support our clients in delivering improved efficiency and profitability across their respective businesses.”
Commenting on the news, Chris Cardwell, iBe’s CEO said: “We are thrilled to have Derek as part of the UK Partner team. He comes with a huge amount of front office experience and a track record of delivering transformational programmes for the world’s leading banks. His expertise will add great weight to the risk transformation offering we bring to our clients.”
The news also follows Be strengthening its capital markets offering in the UK with the appointment of Tony Bernstein as Partner. The firm also announced a change in senior leadership with Chris Cardwell taking on the position of Chief Executive Officer in the UK effective 1 January 2020.
About iBe TSE
iBe TSE is a fully owned subsidiary of Be | Shaping the Future. Be is listed on the STAR segment of Borsa Italiana and is a leading pan-European player in the consulting sector. The company provides Business Consulting and Information Technology services. A combination of specialist skills, advanced proprietary technologies and a wealth of experience enables the Group to work with leading international financial and insurance institutions to create value and boost business growth. The company has over 1,100 employees and offices across Europe in Italy, United Kingdom, Germany, Austria, Switzerland, Spain, Romania, Poland and Ukraine.
By Financial Times Weekly Banking Podcast
Financial Times Banking Editor Patrick Jenkins and guests discuss Google's move towards banking that could see it team up with Citigroup. The podcast features our Specialist Payments Partner Masha Cilliers as a special guest.
By iBe TSE News
15 October 2019 – LONDON – iBe, the pan-European financial services advisory firm, is pleased to announce that it has hired two new Partners to further expand its financial services capabilities in the UK market. In their new roles, Chris Cardwell and Tony Bernstein will be responsible for building iBe’s capital markets, risk and finance capabilities in the UK.
Prior to joining iBe, Chris Cardwell was Managing Director at BCS Consulting, where he spent 12 years and was instrumental in growing the firm from 19 consultants to 180. At BCS Consulting he worked with a range of financial services clients, including HSBC, Deutsche Bank, Morgan Stanley and Santander. He began his career at Diamond Technology Partners, now owned by PwC.
Previously Vice President and Head of UK Financial Services Consulting at Cognizant, Tony Bernstein also brings a wealth of financial services consulting experience to the iBe team. Tony has over 20 years’ experience as a Partner, having been a Partner in EY’s financial services consulting team and at Diamond Technology Partners. During his time in these roles he worked with several investment banks including Goldman Sachs, Deutsche Bank, Morgan Stanley, Bank of America and HSBC.
Chris Cardwell, Partner, iBe comments:
“iBe has a renowned reputation in the payments and retail banking sectors and is continually challenging the industry status quo when it comes to innovation, and its clients have reaped the rewards. Already on a strong growth trajectory, I look forward to building the iBe business further and replicating the company’s success in the capital markets, risk and finance arenas. The iBe team has an impressive range of experience, expertise and enthusiasm and I am excited to become a part of it.”
Tony Bernstein, Partner, iBe comments:
“The wider Be Group has been challenging European advisory firms for a number of years, consistently growing its presence across the continent and tapping into new markets. Equally as impressive, the UK arm iBe has a strong client base, boasting several well-known banks and payment providers including MasterCard, HSBC and First Data. I am pleased to be joining such an ambitious, entrepreneurial company and team.”
This news comes just weeks after iBe hired two new UK service line heads, bringing a total of four new senior hires to the team over the last quarter. Malcolm Fleming has joined the business to grow the Business Design Services offering and is an experienced customer-centric business and digital transformation specialist. In addition, Tom Mowat has joined the company as Head of Analytics with over 12 years of experience advising international companies in data strategy and analytics.
Francesco Scarnera, CEO, iBe comments:
“Over the last few years the iBe team has gone from strength to strength, and the fact we have hired four senior professionals, including two Partners, in a matter of months is proof that this is set to continue. The addition of Chris and Tony will help us build our presence in the capital markets, risk and finance arenas and help us reach our goal of becoming the pan European leader in financial services consulting. This will allow us to offer clients an end to end service from advisory to delivery and ensure we continue to surpass their expectations.”
iBe is a fully owned subsidiary of Be. Be is listed in the STAR segment of Borsa Italiana and is one of the leading Italian players in the Consulting sector. The company provides Business Consulting and Information Technology services. A combination of specialist skills, advanced proprietary technologies and a wealth of experience enable the Group to work with leading international financial and insurance institutions to create value and boost business growth. With more than 1,100 employees and branches in Italy, United Kingdom, Germany, Austria, Switzerland, Spain, Romania, Poland and Ukraine, in 2018 the Group recorded revenues in the amount of Euro 150.2 million.
By UK Tech News
New analysis from iBe, the pan-European financial services advisory firm, has found that online marketplaces could be worth as much as $7 trillion in sales by 2024 should organisations capitalise on the full potential of the marketplace trend.
By iBe TSE News
Our Sibos London 2019 journey has come to an end - what a great week! It’s been a fantastic experience for all our teams and we’ve thoroughly enjoyed the exchange on Payments, FinancialServices, BigData & Analytics. We look forward to Sibos Boston 2020 and hope to see you there.
By iBe TSE News
Our Payments Partner and Marketplace expert Masha Cilliers was interviewed by BBC Radio and BBC World Business News this morning on Facebook's new digital currency Libra and what it means for the future of money and commerce.
By iBe TSE News
“I attended the Payments Academy in Summer 2018, with no prior experience in the payments or consulting industry. The intensive two-weeks provided invaluable insight into key payments topics and provided me with the opportunity to meet consultants and understand how they help clients. At the end of the programme I was tasked with delivering a presentation on how PSD2 is shaping the payment landscape. Fast forward nine months and I am currently working on a real PSD2 project for a FTSE company. I strongly recommend the programme to graduates looking for the opportunity to learn more about the sector and interview for a permanent position as a management consultant.” - Michela, Consultant, iBe TSE
By iBe TSE News
We're looking forward to being back in Amsterdam for Money2020 Europe next week. We've got a few spots available to meet with our CEO Francesco Scarnera and Head of Payments Masha Cilliers to discuss innovation in financial services, payments facilitation, PSD2 and large scale migrations. Please get in touch if you're interested. Hope to see you there!
By iBe TSE News
Almost two years ago, when iBe TSE launched DrnkPay the world’s first mobile payments system which stops people overspending when they are drunk, most people chuckled at the innovation and our vision for the future of financial services. They never thought a major bank, let alone an incumbent, would embrace such an idea. Yet here we are today - well done to Barclays for being the first major high street bank to allow customers to block payments with certain types of retailers. Absolutely fantastic initiative, especially helping those struggling with addiction and more vulnerable communities.
By iBe TSE News
Identity Management is the new hot topic, due both to increased regulatory requirements as well as the emergence of new and exciting technologies. But what do different identification providers offer? What is unique for each solution? What will happen in the industry in the near future?
Join us at our exclusive event next week to discuss the findings of our recent benchmarking report and to hear industry experts provide key insights on how innovation in identity management is transforming the 'customer journey'.
By Global Banking & Finance Review
Overall, identity and authentication remains a constant challenge for all of us in the industry; methods that are incredibly secure are often relatively cumbersome – for example, using card readers to authenticate individual e-commerce transactions would be exceedingly secure, but would also stop many consumers shopping online. It’s an incredible challenge to find the balance between preventing fraud, keeping consumers secure and making their lives easier – but that’s why this industry is so interesting!
By Global Banking Finance Review
It is clear to me that we are at the end of the comfortable binary period where we can speak glibly about challengers and incumbents. In fact, we’re at the start of a far more exciting time where organisations work together far more efficiently than has previously been possible, at both a technological and human level.
By iBe TSE News
iBe TSE, the UK arm of Be Group, a financial services and payments consultancy with a pan-European blue chip client base, has further reinforced its position as an innovator and leader in the cards and payments industry, by being shortlisted for two different award categories.
The company’s latest product innovation, DrnkPay, has been shortlisted for Best Industry Innovation of the Year and Best Initiative in Mobile Payments by the 2018 Card and Payments Awards alongside big players including WorldPay, First Data, BarclayCard and Tesco Pay+. The awards were founded to recognise customer service, excellence and innovation in the UK and Irish card and payments industry. The announcement of the winners will take place on 1st February 2018 in London.
DrnkPay is the world’s first mobile payments system which stops people overspending when they are drunk. It is a platform that that connects the user's credit and debit cards to a breathalyser or biosensor wearable so it knows how much they have drunk and limits certain purchases if they have had too much.
Francesco Scarnera, CEO of iBe TSE commented: “Being shortlisted for two highly-respected industry awards including best industry innovation of the year is a huge honour for us and I’m really proud of all the hard work the team has put in.
“DrnkPay demonstrates the importance of finding solutions to real problems that real customers have on a regular basis. We believe that’s exactly what we need in the payments industry: a shift change where we look at customer pain points and behaviour, rather than what technology we can roll out. With this innovation, we identified our own specific consumer pain point, then looked at how our experience in the payments arena could help.
“We believe that the future for financial services rests on true collaboration and partnership. This is an approach we advocate to our clients and DrnkPay illustrates that we practice what we preach and showcases the benefits of working with partners across the financial services ecosystem.”
The next phase of development is to allow more detailed blocking of payments and different use cases. To respond to demand, we have developed scenarios for personal finance management, emergency funds, travelling abroad, financial education and fraud. We are also considering new technologies that could integrate with the DrnkPay platform.
About iBe TSE
iBe TSE is a London headquartered management consultancy for payments and financial services organisations seeking to optimise the commercial opportunities arising from digital disruption. Our experienced team works with blue chip financial institutions to ensure change and digital ambitions deliver tangible business outcomes. We've also invested heavily in building an innovation ecosystem, from our team of data scientists and partners in research houses to a growing network of fintech start-ups. www.ibe-disruptors.com
About The Cards and Payments Awards
The Card & Payments Awards recognise excellence and innovation in the UK and Irish card and payments industries. Each year many eligible organisations compete for one of the prestigious awards which are judged by an independent panel of industry experts. The full shortlisting can be found on the website: www.cardandpaymentsawards.com
By iBe TSE News
Join our Payments team at PayExpo next week!
To kick off iBe TSE CEO Francesco Scarnera will be joining Tandem Bank Founder Ricky Knox, Vipera's Jeremy Nicholds and Rich Wagner from Cashplus to discuss what 23 new digital banking licenses mean for the payments landscape.
By iBe TSE News
Be Group, the parent company of iBe TSE, has established a new business unit to integrate the Group’s subsidiaries operating in ICT and BPO segments. The new entity has a combined revenue of €40 million and 450 employees. The aim is to create a centre of excellence in the area of professional services, in order to service the demand for system integration, technology solutions and process digitalisation.
By iBe TSE News
Be Group, parent company of iBe TSE, has been selected by one of Europe's systemically important financial institutions to support in the management of its Capital Markets ICT infrastructure. The 2017-2020 assigned contract, with a total value of €11 million, strengthens Be's positioning in a strategic area of the financial services industry.
By iBe TSE News
Don't miss your chance to chat with iBe TSE experts Masha Cilliers and Stuart Hall who are moderating panels at the popular Payments International conference in London 14-15 September 2017. Get to grips with payments innovation and security & fraud in the instant digital age - harnessing new technologies; next generation architecture & industry collaboration to fight the threats around identity & data.
By iBe TSE News
We’re very pleased to announce that Be Group and its affiliates have been appointed an official European partner for Murex, the leading Capital Markets solution company. We’re proud of this recognition at iBe TSE, as part of Be Group, and excited to boost our capital markets offering in the UK and across Europe!
By iBe TSE News
As featured in City AM's City Moves
Consulting firm iBe TSE has hired well known payments executive Masha Cilliers as Specialist Partner. She brings over two decades of experience, which the company aims to utilise for key clients facing digital disruption in the financial services industry. At iBe TSE, Masha will be responsible for driving the Merchant, Acquirer and Payment Service Provider payment strategy and innovation services as well as growing the company’s exposure to ecommerce related sectors such as Fraud Management, Cyber Security and Authentication.
Commenting on joining the pan-European financial services and digital consulting firm Masha said, “I'm very thrilled to be joining iBe TSE at a time when the payments industry is undergoing unprecedented change. Digital disruption, customer relationships, security, new products and platforms fuelled by new technologies are all challenging the industry to evolve and to continue to meet changing global demands. Joining one of Europe’s specialist financial services and payments consulting firms and helping clients work through this disruption is an interesting opportunity and I am both passionate and excited about it.”
Prior to joining iBe TSE, Masha held a number of senior appointments in both advisory firms and within the payments industry big names. Her core focus is within online and mobile commerce and she has a track record developing regional and cross-border payment businesses across channels.
As a consultant, Masha has delivered strategy and product consultancy for several large international merchants, fintech startups and payment companies. Masha played key strategic management roles at DataCash (MasterCard), GlobalCollect (Ingenico) and CyberSource (Visa) where she established and grew new areas of the digital payments business. Before that, Masha spent five years at Microsoft where she oversaw the development of electronic and mobile payments for the company’s online sales platform in Europe and provided strategic direction and innovation for the region. Masha’s foundation in the payments industry was established over ten years at Visa International, where she was driving business development in CEMEA region and subsequently product strategy and sales of smart card programs and online commerce.
Commenting on the new appointment, iBe TSE CEO Francesco Scarnera commented, “Masha has a strong track record of developing programs from concept through to successful delivery. I am delighted that she will bring these strategic skills, experience working across the payments spectrum, and deep client knowledge to her new role as Specialist Partner.”
iBe TSE is the UK arm of Be Think Solve Execute S.p.A. The appointment of Masha Cilliers as Specialist Partner - Payments strengthens the UK management team which is led by CEO, Francesco Scarnera. The Group also recently acquired LOC Consulting and Paystrat further bolstering its senior leadership and expertise within the financial services and payments sectors.
About iBe TSE
iBe TSE is a management consultancy for financial services organisations seeking to address digital disruption. Its experienced team works with blue chip financial institutions to ensure their change and digital ambitions deliver tangible business outcomes. It’s also invested heavily in building an innovation ecosystem, from its team of data scientists and partners in research houses to its growing network of fintech start-ups. It recently launched DrnkPay which attracted international media coverage and interest from banks and payment companies. www.ibe-disruptors.com
By Daily Telegraph
A new mobile payments system promises to stop users from overspending when they're drunk. DrnkPay, developed by financial services consultancy iBe TSE, is an app that connects your credit and debit cards to either a breathalyser or biosensor.
By iBe TSE
Today sees the launch of the world’s first mobile payments system which stops people overspending when they are drunk.
DrnkPay, which has been developed by iBe TSE, is an app that connects the user's credit and debit cards to a breathalyser or biosensor wearable so it knows how much they have drunk and limits certain purchases if they have had too much.
HOW DOES IT WORK?
1. Users link cards to the DrnkPay app (iOS and Android), then select the number of drinks they wish to have in advance (e.g. 3 pints of beer).
2. The types of payments to block are selected (e.g. bars / pubs, food, online, flights, shopping or all categories)
3. All cards are then blocked for 12 hours.
4. A breathalyser, which is connected to the system via bluetooth, is used before each purchase to authorise payment.
5. If the user is under their pre-defined limit, the relevant cards are activated and payments can be made.
6. If the user is over their limit, their cards are blocked and cannot be used.
Alternatively, if people do not want to carry around a breathalyser, they can use Quantac Tally, a wearable biosensor which constantly analyses the alcohol content in the user’s bloodstream.
The technical development for DrnkPay was carried out by Vipera, the specialist provider of mobile financial services and an iBe TSE partner. Simon Pearce, Chief Marketing Officer, said: "When we were first approached with this idea we could immediately see a benefit for the end consumer. We believe that this coming together of payments and smart devices will spur the next big payments revolution."
iBe TSE, a financial services consultancy with a pan-European blue chip client base, saw the need for the new system after research¹ revealed half of UK alcohol drinkers aged 18-34 admitted they have regretted a purchase made when drunk. Unusual examples of drunk purchases include flying lessons, a rowing club lifetime membership for someone who doesn’t row, £250 vintage Star Wars toys, 30 pairs of flip flops, a caravan and even a live chicken.
Francesco Scarnera, CEO of iBe TSE explains, “This is a problem many of us have encountered, so we decided to create a simple solution which uses the latest technology. Once you’ve hit your self-imposed limit, the app will lock your card and prevent you making further payments. It’s up to you whether to block all payments, or just certain ‘weak points’, such as takeaways, clubs, or that flight that seems like such a great idea at 4am.”
PUBLICLY AVAILABLE WITHIN 12 MONTHS
iBe TSE is currently in discussions with a number of banks and card providers about rolling the technology out to their customers within the next 12 months. The aim is for the system to be offered for free by providers looking to help their customers control their spending.
HELPS CONTROL ALCOHOL CONSUMPTION
DrnkPay not only helps control spending, but also creates awareness as to how much the user is drinking. When setting up the app ahead of a night out, the user selects how many drinks they plan to have, which DrnkPay converts to units of alcohol in the background. Before every purchase, the user blows into the breathalyser, which, as it’s connected to the app, will inform the drinker how close to their limit they are before they get to the bar. This stops the user from getting carried away, and ordering more drinks than they intended.
The app includes a ‘Help me out’ feature, where users can book an emergency Uber to get home safely.
– ENDS –
NOTES TO EDITORS:
THE SCIENCE BEHIND DRNKPAY
DrnkPay was born out of robust academic research on behavioural economics from Stanford and New York University. The two broad themes informing the technology are:
1. People spend more when it’s easier to make purchases (e.g. credit cards make physical cash invisible)
Psychologist Dr Priya Raghubir (Stern School of Business at New York University) and Dr Joydeep Srivastava (Robert H Smith School of Business at the University of Maryland) wrote a widely cited paper in 2008 that revealed “people are willing to spend or pay more when they use a credit card than when using cash".
2. Computers have the ability to change what you think and do
According to Dr B.J. Fogg, director of the Persuasive Technology Lab at Stanford University, computers can motivate you to stop smoking and persuade you to buy insurance. Fogg has coined the phrase "Captology" (an acronym for computers as persuasive technologies) to capture the domain of research, design, and applications of persuasive computers. Fogg has written a leading book on this topic. You can read more about designing for behaviour change with persuasive technology in this excellent Wikipedia article.
EXAMPLES ITEMS THAT RESPONDENTS HAVE PURCHASED WHEN DRUNK, THEN REGRETTED:
Survey conducted with OnePoll of 1,000 UK adults that drink alcohol. Survey conducted March 2017.
ABOUT IBE TSE:
iBe TSE is a consultancy for financial services organisations seeking to address digital disruption. Its experienced team works with blue chip financial institutions to ensure their change and digital ambitions deliver tangible business outcomes. It’s also invested heavily in building an innovation ecosystem, from its team of data scientists and partners in research houses to its growing network of fintech start-ups. It recently expanded its offering by acquiring LOC Consulting in 2016 and Paystrat in 2017. iBe TSE is part of Be Think Solve Execute S.p.A. The Group employs more than 1,000 people across Europe and is listed on the STAR segment of the Borsa Italiana with reported revenues in excess of €100m.
By iBe TSE News
iBe TSE today announced that its parent company Be Think Solve Execute S.p.A has acquired a majority stake in Spanish payments strategy consultancy Paystrat. The acquisition, effective immediately, will not only enhance the financial services and digital advisory’s offering around payments, digital wallets and market intelligence, but will also strengthen iBe TSE’s presence in Spain and Portugal. It is a core part of iBe TSE’s growth strategy to establish itself as the leading payments and banking advisory in Europe.
Commenting on the acquisition, Francesco Scarnera, CEO of iBe TSE said: “Given the existing footprint in these markets of our parent company Be Think Solve Execute S.p.A, we are confident of our expansion and growth plans. This is a region of continuing growth opportunities and a priority market for us and extending our reach in Spain and Portugal further validates our commitment to Europe.
“Paystrat complements and enhances our ability to service major issuers and other payments industry players. Their high caliber team led by Luis Oliveira and Juan Vazquez and their specific expertise in Masterpass implementation, customer experience and mobile payments, ensures our clients success at meeting customer and digital banking needs.”
Paystrat, established in 2012, is a specialist payments strategy consultancy, that supports global banks and card issuers with commercial cards portfolio optimisation, payment customer experience enhancement, and providing loyalty and digital wallet solutions. Paystrat has worked with clients including Santander, BBVA, ING and Carrefour through delivering projects for MasterCard Advisors. It has also led the development of PynGO, a self-checkout solution for restaurants based on a mobile application which was carried out for a local scheme and its partner banks. The company has built a proprietary market intelligence platform called Cardexperience, to gather and process data and information to support client understanding of industry insights in order to develop successful strategies.
Luis Oliveira, Managing Director, Paystrat added: “We are determined to replicate the success stories Be Think Solve Execute has had across Europe in Spain and Portugal and are confident that our complementing capabilities will allow us to further enhance the value we bring to our blue chip client base. Paystrat’s in-depth knowledge of the industry in our markets and the broad and disruptive approach of iBe TSE in financial services and digital ensures we can offer our clients our best.”
ABOUT iBE TSE LTD
iBe TSE is the go-to consultancy for financial services organisations seeking to address digital disruption. Understand how people interact with your business, each other and the world around them and you can form the right technology and business partnerships in order to deliver products and services that are seamless, easy, convenient and fast. iBe TSE helps its clients do exactly that. We have an experienced team that has worked with blue chip financial institutions to ensure that their change and digital ambitions deliver tangible business outcomes. We’ve also invested heavily in building an innovation ecosystem, from our team of data scientists and partners in research houses to our growing network of FinTech start-ups and lifestyle brands. iBe TSE is part of Be Think Solve Execute S.p.A. The company employs more than 1,000 people across Europe and is listed on the STAR segment of the Borsa Italiana with reported revenues in excess of £100m.
By The Sunday Times
Peter Osborne says fundamentals of proper project management are straightforward, yet almost always get lost amid the complexity and noise surrounding projects, particularly where IT is a key component.
By City AM
iBe TSE has added Stuart Hall to its UK based Partner team. Stuart brings in depth banking and advisory experience to the business having previously worked in senior positons at tier one retail banks and insurers, including, RBS, Lloyds, Barclays, Standard Life and Legal and General.
By Banking Technology
Digital disruption has made its mark, changing how consumers interact with and consume banking services. For banks there is no way back from digital. A new landscape has been forged and they must find their place within this new operating environment. Stuart Hall, Digital Practice Lead explores.
By Computer Weekly
Stuart Hall, Digital Practice Lead speaks at the Digital Leaders roundtable and says that the boom in the fintech industry means the larger banks have no choice but to re-invent themselves, which helps customers.
By iBe TSE News
Be Group, the pan-European financial services and IT consultancy listed on the STAR segment of the Borsa Italiana, today announced that it has acquired LOC Consulting through its UK operation, iBe TSE Ltd. The acquisition, effective immediately, is a core part of iBe TSE Ltd’s UK growth strategy to focus on establishing itself as the consultancy for UK financial services firms seeking to thrive in the digital economy.